Privacy Policy

Last updated: October 8, 2026

This policy explains what information the Exportly iPhone app ("Exportly", "we", "us") uses, why, and the choices you have. The short version: your conversations never leave your iPhone.

1. Your chats and messages

Chats you import into Exportly, whether from an app's own export, a screen recording or screenshots, are read, processed and stored only on your device. Text recognition runs on-device. We do not operate servers for your messages, and message content, contact names, attachments, recordings and screenshots are never uploaded to us or to any third party.

Files you export are created on your iPhone. Where they go next is up to you: if you share an export through the iOS share sheet (for example by email, AirDrop or to the Files app or a cloud drive), that destination's own terms and privacy policy apply.

2. Information we do use

To run the app we use a small set of service providers. None of them receive your message content.

Google Firebase Authentication creates an anonymous identifier for your installation. We do not ask for your name, phone number or account login.
Google Firebase Remote Config lets us adjust app settings (such as which screens are shown) without an update.
Google Analytics for Firebase records app usage events, for example that onboarding was completed or an export was created in a given format, together with standard device information such as device model, iOS version, app version, language and approximate country. It never includes message content.
RevenueCat and Apple process subscriptions. Apple handles payment; we never see your payment details. RevenueCat receives purchase and subscription status linked to an anonymous app user identifier so we can unlock the features you paid for.
Feedback you choose to send. If you submit feedback in the app, the rating, the message you write and, if you choose to provide it, your email address are stored in Google Firebase Firestore so we can read and reply to it. Sending feedback is always optional.

Google's privacy policy is at policies.google.com/privacy, RevenueCat's at revenuecat.com/privacy and Apple's at apple.com/legal/privacy.

3. How we use information

We use the information above only to provide and secure the app, manage subscriptions, understand which features are used so we can improve them, and respond to feedback and support requests.

4. No selling, no cross-app tracking

We do not sell or rent your personal information. Exportly does not track you across other companies' apps or websites, does not use the advertising identifier (IDFA) and does not show the App Tracking Transparency prompt because it does not need it.

5. Children

Exportly is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us information, contact us and we will delete it.

6. Keeping and deleting your data

Chats and exports: delete individual chats, or all data, from inside the app. Uninstalling Exportly removes everything it stored on your device. Exports you saved elsewhere stay where you put them.
Feedback: email contact@exportlyapp.com and we will delete feedback you submitted.
Usage and subscription data is kept only as long as needed for the purposes above, subject to our providers' retention settings and Apple's records of your purchases.

7. Your rights

Depending on where you live (for example under the GDPR or the CCPA), you may have the right to access, correct or delete personal information about you, or to object to certain processing. Because we hold very little information and it is not tied to your name, the simplest step is usually deleting data in the app. For anything else, contact us and we will help. You may also complain to your local data protection authority.

8. International transfers and security

Our service providers may process information in the United States and other countries, under their own safeguards. We use reasonable measures to protect the limited information we handle, and keeping your chats on your device is the most important of them.

9. Changes to this policy

If we change this policy, we will post the new version on this page and update the effective date. Significant changes will also be noted in the app.

10. Contact

Questions or requests: contact@exportlyapp.com.